Disneyland® Reservations and Terms & Conditions
Page Content
Click the name of the subject below to move to its section.
Please note: All policies are subject to change and are outside the control of Hansem Travel. The State of California strongly recommends that all Guests be fully vaccinated or obtain a negative COVID-19 test prior to entering the Disneyland Resort. View important details and what you need to know before visiting the Disneyland Resort — including the latest information on required face coverings.
Important Requirements for Disneyland® Resort Reservations
Park attendance will be strictly managed through a park reservation system.
To enter a specific park on a particular day, both a park reservation for that day and a ticket valid for Park admission are required. — This applies to Park Tickets included with or added to a vacation package Hansem Travel presents.
Prior to purchasing your Costco Travel package, it is recommended all guests check the Park Availability Calendar here: [LINK]
Next, immediately after purchasing your package, it is recommended all guests create a profile here: [LINK]
Link any Disneyland® Resort Hotel Reservation and Ticket Reservations using the Disneyland® Resort confirmation number provided in your Hansem Travel documents.
Then, make Park reservations here [LINK] for each day you plan to visit the Parks.
In addition, in order to view other important information such as about limitations on benefits, new health and safety measures, and etc, please visit Disneyland® Travel Center here [LINK]
Please note that all policies are subject to change and are outside the control of Hansem Travel.
Disney Gift Card Terms and Conditions
The Disney Gift Card can be used at select participating locations at Walt Disney World® Resort, Disneyland® Resort, Disney Cruise Line®, Disney Store locations in the U.S., DisneyStore.com, DisneyPhotoPass.com, Disney Vacation Club® and ADVENTURES BY DISNEY®.
It is not redeemable for cash, will not be replaced if lost or stolen without required proof of purchase, and it is subject to the terms and conditions of the Disney Gift Card Program.
The Disney Gift Card cannot be used toward the purchase of a real estate interest in a Disney Vacation Club® Resort.
The Disney Gift Card is issued by Disney Gift Card Services, Inc. Gift cards may not be used toward the purchase of Disney Dollars or Disney Gift Cards. Other restrictions apply.
Use of gift card is acceptance of its terms and conditions.
☆ Complete Terms and Conditions
Use of the Disney Gift Card is acceptance of the following terms and conditions.
Note: The terms and conditions shown below will not apply in the case of gift cards purchased or received in connection with a corporate or employee incentive program.
Protect your Disney Gift Card and treat it as you would cash.
The Disney Gift Card is not valid for use until purchased, activated and monetary value added.
The Disney Gift Card can only be used at select participating locations at Disneyland® Resort, Walt Disney World® Resort, Disney Cruise Line®, Disney Stores in the U.S., and DisneyShopping.com.
Check with individual locations for program participation before redemption.
At the Disneyland® Resort, the Disney Gift Card can be redeemed at select merchandise, food, ticketing, parking and Guest Service locations, as well as Disneyland® Resort Hotel room nights. Not accepted or valid for use for room service or lockers. Not valid or accepted at fruit carts, outdoor vending locations, third party lessees, Names Unraveled, Jewel of Orleans, Silhouette Studio, Portrait Artists, Parasol Cart, Heraldry Shop, Crystal Shops, Face Painting, and Downtown Disney® District Operating Participant locations (other than World of Disney®, Marceline’s Confectionery, or the Pin Cart). Not accepted at Disneyland® Resort Hotel nor the Downtown Disney® parking lots. Not currently valid or accepted for tickets, room nights and packages purchased online at Disneyland.com.
At the Walt Disney World® Resort, the Disney Gift Card can be redeemed at select merchandise, food, ticketing and Guest Service locations, select third party lessees and Downtown Disney® District Operating Participant locations. The Disney Gift Card can be redeemed toward payment of a Walt Disney World® Resort Hotel room night or reservation. Use the Disney Gift Card for reservations or aboard Disney Cruise Line®. The Disney Gift Card is not accepted at McDonalds®, Jellyrolls, Rainforest Café®, and the Richard Petty Driving Experience.
Except as required by applicable law, the Disney Gift Card is not redeemable for cash; if the Disney Gift Card has not been used for any purchase, it can be returned for the full amount to the original form of payment, providing you have the original proof of purchase receipt. Partial balances cannot be exchanged for cash.
The Disney Gift Card cannot be replaced if lost, damaged or stolen without required proof of purchase and complete gift card number.
The Disney Gift Cards may not be resold in any manner whatsoever.
The Disney Gift Card may not be used toward the purchase of a real estate interest in a Disney Vacation Club Resort.
The Disney Gift Card is issued by Disney Gift Card Services, Inc. Disney Gift Card Services, Inc. reserves the right to modify, alter, amend or change the terms and conditions of program without advance notice.
Disneyland® Resort Park eTicket
Each Guest ages 3 and over on the reservation will receive a Disneyland Resort eTicket for 2-5 days (depending on package selection) with admission to one park per day,** valid for entry into either Disneyland Park or Disney California Adventure Park. For an additional fee, your tickets can even be upgraded to Disneyland Resort Park Hopper eTickets! With Park Hopper eTickets, you select the first park you will visit for the day, and you may cross over and switch between parks on the same day beginning at 1:00 PM, with an appropriate park reservation, subject to each park's capacity limitations.
To enter a park, both a valid ticket and park reservation for the same park on the same date, are required for Guests ages 3 and older. A separate park reservation is required for each day you plan to visit the theme parks. Park reservations are limited and subject to availability, and staying at a Disneyland Resort hotel does not guarantee a park reservation.
Your Disneyland Resort theme park tickets, travel itinerary, voucher for Magical Extras, and Disney Gift Card will be included in your Travel ePackage. To access your Travel ePackage, you must create or sign into your Disney account and link your package reservations to your account. Your Travel ePackage will be delivered electronically to your linked Disney account 5 days prior to your arrival. Additional components of the package (such as third-party tickets, vouchers, or certain fulfillment cards, if applicable) are subject to their own delivery requirements, which will be reviewed at the time of purchase, and are subject to change.
These tickets expire thirteen (13) days after first use or on the expiration date on such ticket, whichever occurs first. Ticket media is not valid for special events requiring a separate admission charge, or for special events that are not open to the general public and expire on dates as listed on eTicket. Use of or participation in certain activities/events in the Disneyland® Resort may require the payment of additional charges. All information, hotel amenities, features of tickets, offers, events, age ranges, services, attractions, restaurants, and entertainment are subject to change without notice, and may otherwise close or be discontinued without notice and without liability to the owners of the Disneyland® Resort.
Guests staying at one of the Disneyland Resort hotels can take advantage of admission to Disneyland® Park or Disney California Adventure® Park 30 minutes early to enjoy select attractions, dining, and shopping locations. Valid hotel stay, theme park admission, and park reservation are required. Park reservations are limited, subject to availability, and not guaranteed.
The early entry benefit is only for Guests who are checked in and currently staying at one of the Disneyland Resort hotels at the time of their early entry admission to a theme park. To enjoy early entry admission, a Guest (age 3+) must be staying at one of the Disneyland Resort hotels and have valid theme park admission and a park reservation for the same park on the same date. Applicable theme parks, days and times of operation, attractions, services, and offerings for the early entry benefit may vary and are subject to change, availability, capacity, and cancellation without notice, and not guaranteed.
The Disneyland Resort has implemented new health and safety measures. In addition, it is recommended all Guests visit the Disneyland webpage here: [LINK] There, guests can view important information about Park reopening, reservations, limitations on benefits, features, experiences, new health & safety measures, etc.
Magical Extras Savings
The Magical Extras Savings offers savings at participating dining and merchandise locations throughout Downtown Disney.
The Guest package includes a voucher for the discount on park tours.
To receive your Magical Extras Savings, present the voucher included in your Travel ePackage at participating locations.
Valid for 2023 arrivals only.
One voucher per vacation package.
Voucher may only be redeemed by a guest on the applicable vacation package reservation, and may not be transferred or redeemed for cash.
Voucher is valid through Hotel checkout date or 1/15/24, whichever occurs first.
Offers are made by the applicable locations, and Disney is not responsible or liable for such offers or their fulfillment.
Please visit individual locations for offer details and restrictions.
Excludes alcohol.
Offers are not valid on previous purchases, and may not be combined with any other discounts, offers, or promotions.
Voucher benefits offer details and participating locations subject to change or cancellation without notice.
